Business News from Hungary by Peterka & Partners

End of European Online Dispute Resolution (ODR) platform

The European Online Dispute Resolution (ODR) platform, which was to protect consumers in cross-
border EU commerce, will be discontinued on 20 July 2025. No new complaints will be accepted as of
20 March 2025. This means that all current references to the ODR Platform shall be removed from
the information currently provided to consumers, e.g., in general terms and conditions and/or on
websites, as the remaining information may even mislead consumers.

Welcoming new General Product Safety Regulation (GPSR)

From 13 December 2024, Regulation (EU) 2023/988 of the European Parliament and of the Council of
10 May 2023 on general product safety, also called the General Product Safety Regulation (GPSR)
replaces the General Product Safety Directive. The new regulation extends the product safety
obligations of manufacturers, importers and distributors and requires – la among other obligations –
the use of a new system (the Safety Business Gateway) to ensure that consumers are informed
properly and in time, making it important to assess the safety of products and adapt internal product
safety processes to comply with the new regulation.